"I engaged the services of Tom West 6 years ago, after a word of mouth recommendation from my financial adviser. Upon meeting Tom it was clear that he was an engaging, positive and people oriented person and I enjoyed our interactions. I also had an amount of faith and trust in what Tom would/should provide by the fact that I had been recommended to Tom by somebody who I had a trusted relationship with.
In April 2020, during lockdown, I received a life threatening diagnosis. It was then that I realised what a professional, supportive and knowledgeable service Tom provided. I had previously discussed lowering some of my health insurance cover, but Tom had held firm and advised me against this, and I am so glad today that he did. During a very stressful time, Tom kept in touch, made sure that everything was organised and in place, and was always available for any queries, if not, his turnaround time was fast. He also showed genuine empathy and care and as a result of all of the above I would whole-heartedly recommend Tom West, and have given verbal recommendations to family, friends and colleagues. Thanks Tom, Harry and I really appreciate it."